Refund policy
7-day returns on all merchandise
You have 7 days after delivery to request a return or exchange. This applies to all RAJA NOIR merchandise, including full-price, discounted, promotional, sale, and limited-edition items. Purchases made with a discount code, including Invite10, receive the same 7-day return window. For preorders, the window begins when your item is delivered.
Items must be unworn or unused, with tags, in their original packaging and in the same condition you received them. Please provide your receipt or proof of purchase.
How to request a return
Email support@rajanoir.com within 7 days of delivery with your order number. We will provide return instructions once your request is approved. Please do not send items back without approval.
Return shipping and refunds
You may choose a refund to your original payment method or store credit. We provide a prepaid return label for store-credit returns. For refunds to the original payment method, you are responsible for return shipping. Original shipping charges are non-refundable. Refunds cover the amount paid for the returned item, after any discount.
We will notify you after receiving and inspecting your return. If approved, your refund will be issued to your chosen method. Bank processing times vary. If more than 7 business days have passed since approval, contact support@rajanoir.com.
Exchanges
Request an exchange within 7 days of delivery by emailing support@rajanoir.com. We will help arrange a return and replacement, subject to availability.
Damaged, defective, or incorrect items
Please inspect your order upon arrival and contact support@rajanoir.com promptly if an item is damaged, defective, or incorrect so we can make it right.