RAJA NOIR Shipping Policy

Processing Times

In-stock orders are typically processed and shipped within two business days after payment confirmation, excluding weekends and holidays. Products with longer lead times will include an estimated ship date in the product description.

Processing may take longer during promotions, launches, and peak seasons. We appreciate your patience.

Split Shipments and Backorders

Orders containing both in-stock and backordered items generally ship together if:

• All items are expected to become available within three weeks of purchase; or

• A discount or promotional code was used.

For full-price orders, if a backordered item is expected more than three weeks after purchase, we will ship available items separately at no additional charge.

Split shipments requested outside these guidelines may require an additional shipping fee.

Shipping Options and Rates

RAJA NOIR ships throughout the United States using USPS, FedEx, and UPS. Orders sent to APO, FPO, and DPO military addresses are shipped via USPS. Delivery estimates begin once processing is complete and are not guaranteed, as carrier delays may occur.

Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow time for the carrier to update the tracking status.

Address Restrictions

A valid U.S. mailing address is required. International shipping is not currently available, except to APO, FPO, and DPO addresses.

Customers are responsible for providing a complete and accurate shipping address. RAJA NOIR is not responsible for orders delivered to an incorrectly entered address. If a package is returned because of an incomplete or insufficient address, it may be reshipped after the customer pays the additional shipping cost.

Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order. Once processing has begun, we may be unable to modify or cancel it. Please review your order and shipping details carefully before submitting your purchase.

Lost, Stolen, or Damaged Packages

RAJA NOIR is not responsible for packages marked as delivered by the carrier, including packages lost or stolen after delivery. Customers should contact the shipping carrier directly to open a claim.

If your shipment is lost or damaged while in transit, contact us at support@rajanoir.com so we can assist with the carrier-claim process. Resolution is subject to the carrier’s investigation and policies.

Contact Us

For questions about your order or this policy, contact support@rajanoir.com.

RAJA NOIR may update this shipping policy at any time. Changes will take effect when posted.